Print Support Specialist Job at SGS Consulting, Illinois

  • SGS Consulting
  • Illinois

Job Description

Job Responsibilities:

  • Daily support of network and workstation printers
  • Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally.
  • Escalates problems to a technician as necessary
  • Keeps the customer up to date on the progress of problem resolution  
  • Provides end users with detailed remote access knowledge and documents complete trouble shooting information
  • Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager
  • Responsible for on-site hardware & consumables inventory
  • Responsible for printer procurement as required by the customer
  • Responsible for printer hot swap inventory
  • Documents and reports all fleet meter reads
  • Maintains printer fleet tools/databases

Skills:

  • Will be responsible for printer installs, moves, toner delivery, and some basic printer triage
  • IT Help Desk Support experience (application & hardware support)
  • Technical Training & Certifications: HP Certifications

Education/Experience:

  • High School Diploma (or equivalent) with additional education preferred

Job Tags

Similar Jobs

West Philadelphia Achievement Charter Elementary School

Charter School Maintenance Worker Job at West Philadelphia Achievement Charter Elementary School

 ...CHARTER SCHOOL BUILDING MAINTENANCE WORKER Philadelphia, PA Full-time Comprehensive benefits package at no additional cost to the employee SCHOOL DESCRIPTION West Philadelphia Achievement Charter Elementary School an inner-city Arts and Technology K-5 Elementary... 

Schumacher Law Group

Email Support Specialist Job at Schumacher Law Group

 ...Job Description Job Description This is a remote position. About Schumacher Law Group Schumacher Law Group is a law firm that provides legal services and client support. Professional communication, attention to detail, confidentiality, and client service are... 

LifePoint Health

PCT/CNA - Med Surg Job at LifePoint Health

 ...Med Surg Travel Nurse Location: Austin, TX Start Date: 07/20/2026 End Date: 07/19/2027 Duration: 52 Week(s) Pay packages are gross weekly estimates based on the current bill rate at the time the position is posted. Rates can and do change rapidly so please... 

Aveanna Healthcare LLC

LPN Private Duty Nurse Job at Aveanna Healthcare LLC

 ...Join a Company That Puts People First! Licensed Practical / Vocational Nurse LPN/LVN Schedule : Days/Evenings/Nights Location/Setting: School or Home Age Range :Pediatrics and Adults We are one of the largest private duty nursing companies... 

University of California

Lighting Technician Job at University of California

 ...Lighting Technician Under the supervision and direction of the Electric Shop Supervisor, the Lighting Technician diagnoses, troubleshoots...  ..., etc.). The Lighting Technician also performs preventative maintenance and repairs on interior and exterior lighting systems and...